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FAQ

Questions? We have answers.

Everything you might want to know about how Content T.O works - pricing, turnaround, revisions, and why we happily skip the phone calls.

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How does your flat-rate pricing work?

Every one of our 297 services has one clear price in Canadian dollars. You pick what you need, pay that price, and we deliver it. No estimates, no hourly billing, no surprise invoices.

Do you do calls or meetings?

No - and that is on purpose. We are 100% digital. You brief us through a quick form or our on-site chat, and we deliver by email. Skipping calls is exactly how we keep turnaround fast and prices flat.

How fast is turnaround?

Most single services turn around in a few business days depending on complexity. Larger packages take a little longer. Your confirmation email includes the timeline for what you ordered.

Do you offer revisions?

Yes. Each service includes revisions so the final piece is right. Just reply to your delivery email with notes and we will refine it.

What payment methods do you accept?

We accept secure card and PayPal checkout in CAD. You are charged the exact listed price - nothing hidden.

Are you really based in Toronto?

Yes, we are a Toronto and GTA-grown agency. But because everything is digital, we happily serve clients anywhere.

Can I order more than one service?

Absolutely. Order a single blog post or a full brand package. There are no contracts and no minimums - buy exactly what you need.

What if I am not sure which service I need?

Tap the chat bubble in the corner. Our assistant knows all 297 services and can recommend the right one - and even set up your order.

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