Content T.O - Toronto's flat-rate, 100% digital content agency.
Effective date: July 2026. These terms are governed by the laws of the Province of Ontario, Canada.
By purchasing from or using contentto.ca you agree to these Terms & Conditions. Content T.O provides flat-rate, 100% digital content, graphics, and video services. If you do not agree, please do not use the site or buy our services.
Each service is offered at the flat price listed at checkout in Canadian dollars (CAD). The price you see is the price you pay - no hidden fees. We may update prices and offerings at any time, but changes never affect an order already paid for.
Payment is collected securely by PayPal at the time of order. Your order is confirmed once payment is completed. We reserve the right to decline or cancel an order (with a full refund) if we cannot fulfil it.
All work is delivered digitally, by email, within the timeline noted for your service. We do not provide in-person meetings, phone or video calls, or physical goods - everything is 100% digital and asynchronous. Timelines begin once we have the information needed to start.
You agree to provide accurate information and any materials we need, and confirm you have the rights to any content, logos, or assets you send us. You are responsible for how you use the deliverables.
Each service includes the revisions described for that service to get the deliverable right. Reply to your delivery email with your notes. Revisions cover refinements to the agreed scope, not new work outside it.
Because our work is custom and digital, refunds are handled case by case. If something is not right, contact us and we will make it right - a revision or, where warranted, a refund. Refund requests should be made within 14 days of delivery.
Once your order is paid and delivered, ownership of the final deliverable transfers to you for your use. Until full payment, all work remains our property. We may showcase non-confidential work in our portfolio unless you ask us in writing not to.
You agree not to use our services for unlawful, infringing, hateful, deceptive, or harmful content. We may refuse work that violates this or applicable law.
To the fullest extent permitted by law, our total liability for any claim relating to a service is limited to the amount you paid for that service. We are not liable for indirect or consequential losses. Nothing in these terms limits liability that cannot be excluded by law.
Services are provided "as is". We deliver professional work in good faith but do not guarantee specific business outcomes (e.g. rankings, sales, or traffic).
These terms are governed by the laws of Ontario, Canada, and you submit to the courts of Ontario for any dispute.
Questions about these terms? Email hello@contentto.ca.
Last updated: July 2026.
We use essential cookies to run this site and, with your consent, anonymous analytics to improve it. We never sell your data. See our Privacy Policy.